Is Goal savings the same as a personal savings account?+
No. Your contributions are committed towards a platform campaign’s
fulfilment terms. They are not freely withdrawable like a personal
savings balance. Read the campaign details before joining; where a
campaign cannot proceed, refunds follow a reviewed resolution
process.
Your first circle
Start with a conversation. Keep going with a plan.
Here’s how Rotational Ajo comes together.
01
Bring your people
Create a group or accept an invitation. Choose the circle you’re
comfortable contributing with.
02
Know the agreement
Review the amount, schedule, payout order and group rules.
Complete the required agreement and funding steps.
03
Keep up together
Make contributions from your wallet and check their status. See
what’s paid and what still needs attention.
04
It’s your turn
When your payout settles, it goes to your wallet. Request a
withdrawal to an eligible trusted bank account.
Payouts depend on settled contributions and the group’s agreed
rules.
Because life isn’t always a straight line
Paid? Pending? Let’s make it clear.
Sometimes a payment needs checking. Sometimes a contribution is
late. You should be able to see what happened and what needs
attention.
01
A record to come back to
Review your transactions, contribution status and references
instead of searching through old messages.
02
A place for the unfinished bits
Contribution recovery separates unpaid amounts, penalties and
recovery status. The group’s agreed rules still apply.
03
A way to ask for help
Open a support request or raise a dispute about a contribution
or payout from Help & support in the app.
Your money deserves care
A few thoughtful checks. A little more peace of mind.
Practical account protections, with you in control of your
details.
◎
Know who’s taking part
Identity verification helps establish who can access eligible
financial activities.
⌑
Protect important actions
Use the app’s transaction PIN and security tools. Sensitive
actions can require extra authorization.
▥
Your bank, your choice
Manage your own bank accounts. New payout destinations may need
extra checks before withdrawals are available.
◷
Keep an eye on your account
Review devices and security activity, and follow critical
account alerts.
↳
Your payout goes to your wallet first. Withdraw
when eligible, or manage automatic withdrawal preferences in the
app. A group admin cannot replace your personal withdrawal bank.
Money conversations should leave room for questions.
Already have an account? Find
Help & support under Profile.
What can I do with iDeliverPay?+
Add money to your wallet, join or create eligible Ajo rotations,
participate in Goal savings campaigns, follow your transactions
and request withdrawals. Available actions depend on your
account status and verification.
How do I join an Ajo rotation?+
Open your group invitation in the app and review the details.
Complete the agreement and any required funding or security
steps. Before the rotation begins, check the established payout
order and contribution schedule.
What if someone misses a contribution?+
The group’s agreement determines grace periods, penalties and
recovery steps. You can review unpaid amounts and recovery
status in the app. A missed contribution can delay a payout;
iDeliverPay does not promise to cover another member’s
shortfall.
Where does my payout go?+
A settled rotational payout goes to your wallet first. You can
request a withdrawal to an eligible trusted bank account, or
manage automatic withdrawal preferences. Review applicable fees,
limits and security checks in the app.
Can I take money out of a Goal savings campaign?+
Campaign contributions are committed to the stated fulfilment
terms. They are not a freely withdrawable personal balance.
Review the campaign’s target, deadline, fulfilment details and
resolution terms before joining.
Can my group admin change my bank account?+
No. You manage your own personal withdrawal destination through
your account’s security controls. A group administrator cannot
choose or replace it for you.
What if I need help with a payment or my account?+
In the app, go to Profile → Help & support. Open a support
request for questions or account problems, or raise a dispute
about a specific contribution or payout. Include the transaction
reference where available. Never share your password, PIN or
one-time codes.
For the plans you make together
Your people. Your next chapter. Let’s make a start.
A familiar way to contribute. A clearer way to keep track.